Effective Date: 11 Sept 2025

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At Waiora Spinal Flow, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or attend our services and retreats.
 

1. Information We Collect
 

We may collect the following types of information:
 

• Personal details (such as your name, phone number, email address, and any information you choose to provide via forms, email, or phone).

• Booking details (such as session preferences, retreat registrations, or payment confirmations).

• Website usage information (such as cookies, browser type, or IP address) to improve the website experience.
   

2. How We Use Your Information

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We use your information to:
 

• Provide and manage bookings, sessions, and retreat registrations.

• Communicate with you regarding appointments, events, or updates.

• Respond to enquiries and customer service requests.

• Improve our website and services.

• Comply with any legal or regulatory requirements.
   

3. Sharing of Information

• We respect your privacy and will never sell, rent, or trade your personal information.

• We may share information only if required by law or if necessary to complete a booking/payment with trusted third-party providers (e.g., Wix, payment processors).
   

4. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct or update your information.

• Request that we delete your personal information (unless we are required by law to retain it).
   

To make a request, please contact us below.
 

5. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
 

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
 

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 waiora2016@gmail.com

📞 0449 975 758